We make HR easy.
What a difference Lighthouse HR Group has made to Cutting Garden! In less than a year, we have accomplished more than the previous HR Company did in several years. Lighthouse HR Group made the employee handbook process ALMOST Painless. They have assisted us with employee issues and the prompt response is greatly appreciated. Being in business brings it’s fair share of challenges; however knowing that Lighthouse HR Group is on our team provides us with the reassurance that we have a strong, proven, winning team. The Gratitude we have for Lighthouse HR Group is beyond what words can even express. We highly recommend Lighthouse HR Group!!
As a non-profit executive with twenty two years of experience in Human Resources, I always seek three key attributes when selecting a consultant to partner with our organization: competence, commitment and charisma. Michele Hicks brings a rare blend of all three that make her one of ESOP’s “go to” consultants in times of need. When it comes to professional competence, her work and results always demonstrate a thorough and professional body of knowledge and experience. I have utilized Michele’s services over the past five years for basic and “rote” HR needs such as salary surveys, compliance and policy development, to more nuanced, esoteric and artful HR disciplines that require interpersonal finesse and a demonstrated “hands on” body of work such as employee relations, training development, reductions-in-force, executive transitions and organizational transformation.Commitment shines through in all of Michele’s work. She not only provides what is expected from her deliverables but often exceeds them by asking “What else?” would make this project exceptional and exceed all client expectations. Recently, Michele and I worked on an outplacement project together. Michele came prepared with a thorough presentation and stayed well beyond the scheduled training time to address individuals’ questions and concerns, but most impressively, she made herself available for follow-up sessions to those affected by the RIF, once they started their individual career searches. That kind of commitment is rare and speaks volumes about Michele, both personally and professionally.Interpersonally, Michele’s charisma makes the most daunting HR issues less intimidating and stressful. Through a combination of her professional expertise, disarming smile and timely sense of humor, Michele has a way of letting all those impacted by work know “we’ll get through this together.
When working with Michele, I always knew we were handling each issues in the best interest of the company and employee, a real strength to find in a HR resource. Michele is very knowledgeable in her field and was a great asset to the company.
Michele was outstanding during her tenure at OTC. As our only contact in human resources at Ohio Tech, she was always approachable, professional, organized and prompt with any issues I had. Michele maintained a sense of humor while still performing her responsibilities. A pleasure to be around!